iPhone 11 Pro Other Issue Diagnostic

iCrack is the alternative repair service to Apple and it's subsidiary suppliers. We are an express service that utilises the highest quality parts that are quality controlled.

We do not use parts direct from the manufacturer, nor does any repair company who are not authorised by Apple as Apple don’t sell genuine parts to third party companies. Instead we use OEM (original equipment manufacturer) and replacement parts.

Unlike some other repair shops at iCrack we don’t cut corners. We use OEM (original equipment manufacturer) and replacement parts which come with warranty, and all repairs are carried out by a fully trained and experienced repair technician.

If we carry out a full diagnostic into the issue affecting your device, we will charge a flat rate of £24.99. This cost covers the time invested by our experienced repair technicians and is included in the cost of any repairs we carry out.

Like most third-party repair services, use of our service can void your manufacturer’s warranty. The good news is we provide our own warranty for all our repairs! For more details please click here.

Whilst your device is in safe hands with us, it is always recommended that you back-up your device and reset back to the factory settings before hand for security purposes.

In order to fully complete our pre and post-repair test to make sure everything is working we would need your device password. Keeping in line with our data protection policy we will not access any of the personal data on your device.

We do not need your contact details to carry out your repair, just your device password. We would, however, use your contact details to call you when your device is fixed and ready for pickup.

Yes our experienced technicians are able to work on a wide range of devices, however we will only take on a repair task that we are confident we can successfully complete. Please get in touch with us if you cannot see your device and issue listed.